Raiffeisen Puts Crypto in the Bank App for 18M Users

Raiffeisen is rolling out Bitpanda-powered crypto to about 18 million customers. MiCA turns the bank into a broker - what it means for BTC and ETH.

Raiffeisen Puts Crypto in the Bank App for 18M Users

The bank becomes the on-ramp

Raiffeisen Bank International is extending its tie-up with Vienna broker Bitpanda across the entire group. Network banks in Central and Eastern Europe will be able to offer crypto trading and custody, putting the service within reach of roughly 18 million customers. The two firms announced the expansion on September 23.

The plumbing comes from Bitpanda Enterprise, the broker's B2B arm. There is no group-wide big bang: each subsidiary across eleven markets decides its own scope and timing, and the partners named neither a launch date nor a country order. For traders, read it as a distribution channel opening, with the actual inflows arriving in tranches.

MiCA flips the leverage

The real lever is regulatory. Bitpanda holds a MiCA license, and a bank can build on top of it to offer crypto without applying for its own crypto authorization. That turns the European rulebook, long treated as a brake, into an accelerant for bank adoption. The licensed provider becomes the infrastructure layer; the bank becomes the customer-facing front end.

The groundwork was laid two years ago. In 2024, Raiffeisenlandesbank Niederösterreich-Wien became, by its own account, the first traditional EU bank to offer crypto directly inside its banking app. Michael Höllerer ran that unit then and now leads RBI as CEO. He is carrying the model to the whole group, citing strong demand across the home markets.

Bitpanda wins the B2B race

For Bitpanda, the deal validates its enterprise pivot. Retail trading revenue is cyclical; white-label deals with banks scale more predictably and lock clients in for years. The timing sits inside a leadership change: CEO Lukas Enzersdorfer-Konrad is leaving in the first quarter of 2027 for Erste Group, and co-founder Christian Trummer has stepped up as co-CEO and fronted the announcement.

For the market, this is not a same-day price catalyst but a structural one. A new regulated retail path through established banks lowers the barrier for millions of customers who never wanted to open an exchange account. Bitcoin and Ether feel it first, since they sit at the top of every bank menu. And it squeezes pure-play crypto exchanges in the EU, which stand to lose their distribution edge to the incumbents that already hold the customer.